paysafecard: Reasons for a declined deposit

Some possible reasons for your paysafecard transaction being declined include:

  • Temporary connectivity issues. Try to deposit again later.
  • Incorrect voucher information. Make sure the details are correct and try again.
  • Outdated web browser version. Update to the latest version and try again.
  • Insufficient funds. Log into paysafecard's website, go to Services, and then to Checking your balance.
  • You're using a junior paysafecard intended for underage users. Contact paysafecard at
  • You've entered your paysafecard PIN in the Bonus Code field. You'll only be requested to insert your voucher PIN on the next redirect page.
  • Your paysafecard PIN is locked due to security reasons. See how to unlock it by checking these instructions at paysafecard's website.
  • Your paysafecard currency is not the same as the one you're trying to deposit with and your paysafecard balance is not enough to cover their conversion fee. To see the current exchange rate, head to paysafecard's website, go to Services, and then to Currency calculator.


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