Skrill deposits: Everything you need to know

Skrill is an electronic wallet that allows you to make secure online purchases in your local currency without disclosing your card or bank account information.

How do I open a Skrill account?

  1. Go to Skrill's website, and choose 'Register'.
  2. Enter the requested details.
  3. Read Skrill's Terms and Conditions and, if you agree, select 'Register'.
  4. You'll receive an email confirming your registration. Press 'Get started' to get redirected to your new Skrill account.
  5. Then simply complete your registration by providing your address, phone number, and date of birth.

Once you verify your email address, you can add your preferred payment method. Just access your Skrill account and go to 'Upload', within the 'Balance' section. Remember to upload funds for online gaming transactions or you won't be able to transfer the funds to your account with us.

For more information on the available options to fund your Skrill account, visit the How to Deposit section of Skrill's website.

How do I deposit funds in my user account?

As soon as you have funds in your Skrill account, log in to your account with us and:

  1. Go to our Cashier. If you're on our website or using our mobile app:
    Web Cashier
  2. Select 'Deposit' and choose Skrill.
  3. Select the currency and the amount you want to deposit and go to 'Submit'.
  4. Enter the email address that you registered at the Skrill window and choose the green arrow.
  5. Enter your password and touring number at Skrill's website, choose the payment method, and go to 'Confirm'.
  6. Once you have received the payment confirmation select 'Confirm', then choose 'Return to Merchant' and then 'Close Window'.
  7. You will receive the confirmation of the transaction.

If you don't complete your transaction within 10 minutes, the funds will be returned to your Skrill account and you'll need to start the deposit process again by following the instructions above.

I tried to deposit but I couldn't. Why?

If you can't deposit, it might be because:

  • Your Skrill account wasn't created successfully or it doesn't have available funds.
  • When uploading funds on your Skrill account you didn't select the option 'I will use the money deposited for gaming purposes'.
  • Your card wasn't accepted by Skrill.
  • The Skrill email address entered is incorrect.
  • The Skrill password and security number entered are incorrect.
  • Your outgoing transaction limit at Skrill has been reached or is insufficient.

If the Skrill web page fails to open while trying to complete your deposit:

  • Check that you have the latest version of your Web Browser installed.
  • Check that your computer is correctly associating HTML files with a web browser:
    1. Open Internet Explorer.
    2. Go to Tools → Internet Options → Programs
    3. Make sure that Tell me if Internet Explorer is not the default web browser is checked.
    4. Restart Internet Explorer.
  • Run a spyware remover, such as Adaware, to make sure you don't have any adware stopping the web page from opening.

If the problem persists, contact Skrill directly.

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