List of the most common PokerStars error messages

Unable to connect to the PokerStars servers

• 2/67 and 2/87: Restart and check your security software issue
• 2/83: Restart and check your security software issue
• 2/89: Proxy server active
• 3/0, 6/0 and 2/99: Restart computer and network equipment

If there is no error message or the associated article doesn't help, check out our general connection advice.

Access denied or file-saving issues with the PokerStars Windows software

• 2/79: Reinstall our software with Administrator rights

Issues updating the PokerStars software

Reinstalling our software should get you the latest version of our software.

• 2/1000: Mac helper tool issue

Other errors that can appear with the PokerStars software

• 674/1064: Logged in from another computer
• -101, -102 and -105: Restart, limit internet usage, no proxy and check security settings
• Disk write error (Windows): Web browser, rights, or security software issue

If you still have issues, you can report them using our software, app, or website.