Reasons why .FR account details cannot be deleted

We cannot delete personal account information due to regulations.

In accordance with article 19 of law n°2010-476 of May 12, 2010, and in application of articles 8 and 10 of decree n°2010-509 of May 18, 2010, all registered online gaming operators must keep customer information for a minimum period of 6.5 years after the account has been closed.

Note however that your information, in the absence of any other legal requirement, will be deleted following the expiry of the applicable retention period.

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