BETTING AND GAMBLING CAN BE DANGEROUS AND MAY RESULT IN FINANCIAL LOSS, FAMILY CONFLICTS, ADDICTION, ETC.
ADVICE AVAILABLE AT JOUEURS-INFO-SERVICE.FR (09 74 75 13 13 - STANDARD RATES APPLY).
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Technical Issues
Uninstalling the mobile app
To remove our mobile app, follow these steps:
iOS Devices
Touch and hold our icon on the Home screen until the icons start to wiggle.
Tap the 'X' on the corner of our icon.
Tap 'Delete' to remove the app and all of its data from your iPhone/iPad.
Press the Home button to lock the home screen icons in place.
Android Devices
Go to 'Settings'.
'Apps'
'All'
Select our app.
Tap 'Uninstall'.
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Reinstalling our software
Sending us our software's log files
Deposits: Cashier Instructions
A clean reinstall of our iOS app (deleting all data including app cache)
Android app issues - Reinstall after clearing data
Desktop: Lobby issues - Clearing the application and lobby cache
Taking a screenshot of an error or malfunction affecting our software
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Requesting playing history audit
Request tournament history
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